JANUARY NEBOSH 2025 -OBE EXAM PAPER AND SOLUTIONS I.E-KEY POINTS

 SCENARIO AND TASKS

 
The Heritage Amphitheatre is a well-known historic building in the centre of a busy city. It was
constructed 1000 years ago for live entertainment, but now it is open to the public as a historic site of
interest. It is a large, open, circular building that has four levels; each level has 20 rows of seating. It
is made from limestone, volcanic rock, and concrete, that have deteriorated over the years, but it is
still an impressive structure. The interior of the building has many narrow passageways, steep stone
staircases, and large pillars that hold up archways.
The amphitheatre is a very popular attraction, with thousands of tourists visiting from all around the
world every year. It is open seven days a week. The opening and closing times for the attraction
vary throughout the different seasons, based on local weather conditions. All tourists are advised to
purchase tickets before arrival to avoid long queues. General admission tickets only allow access to
levels 1 and 2. Guided tours are available in six different languages to restricted areas (levels 3 and
4) where it is more hazardous.
There are designated walkways mapped out for tourists to follow on all levels. There are also rope
barriers preventing tourists from accessing unsafe areas. Many of the stairs around the building are
steep and uneven from years of deterioration. There are signposts in multiple languages around the
whole attraction that advise tourists to use the handrails provided when accessing the stairs.
The amphitheatre is part of a collection of sites owned by a charitable organisation. This is run by the
managing director (MD) who was employed 18 months ago. The MD reports to a board of six other
directors who form the management team. The remaining workforce consists of 200 workers. These
include tour guides, administrative, maintenance, and security workers. All workers have a role in
helping to manage the amphitheatre. The MD is eager for workers to provide a positive visitor
experience. Due to the size of the attraction, all workers are provided with local two-way radios to
communicate with each other.
Ongoing construction
A small section of level 4 of the amphitheatre is currently undergoing restoration work. Due to unsafe
conditions, this section has not been open to the public before. When it is restored, this section will
be added to the guided tour. Specialist contractors have been hired to complete the restoration.
This includes a principal contractor (PC) and a team of 10 restoration contractors. The restoration
contractors have been given access to a break room and welfare facilities on the ground level of the
amphitheatre, which are also used by all workers.
Some of the restoration work includes repairing mortar between large stones that have become
loose. This work is being completed on walls, archways, and pillars. Some of the structure is
currently being supported by adjustable support props. The work has been going on for six months,
and is scheduled to be completed in two months’ time. Extra rope barriers and warning signs have
been put in place at every entrance to the area where restoration work is taking place, to prevent
tourists from accessing it.
At induction, the MD provided the restoration contractors with copies of the health and safety policy,
emergency procedures, and site rules. They were also informed of the importance of keeping
tourists safely away from the area.
During a visit to the restoration area, the MD was pressuring the PC to complete the work earlier than
scheduled. The PC tried to explain why they thought this was unachievable. The MD aggressively
replied, “I don’t care how you get it done; the board of directors need the work completed sooner.”
The PC reluctantly agreed to a new completion date and decided to hire five additional contractors to
help achieve this.
The next day, the new contractors arrive at the amphitheatre. Due to the new deadline, the PC
decides that there is not enough time for the MD to provide them with a full induction. Instead, the
PC gives a brief tour of the restoration area, telling the new contractors to get on with the task, and

IG1-0046-ENG-OBE-QP-V1 Jan25 © NEBOSH 2025 page 3 of 6
that if they need help to just ask the other contractors. The PC then receives a telephone call about
a family emergency and leaves the site immediately.
At midday, all of the contractors leave the restoration area via a passageway to have their lunch in
the break room. One of the new contractors is the last to leave the area. They leave the tools they
are using for their current task on the floor, as they have seen some other contractors do this. They
then run to catch up with the others so that they do not get lost, leaving the rope barrier at the end of
the passageway open.
The accident
It is a busy afternoon at the amphitheatre, a group of 20 tourists is being guided by Worker X (a tour
guide). This group consists of individual tourists, families with teenagers and young children, and an
elderly couple. Worker X finishes showing the group level 3, and then explains that they are now
going to show them level 4. As they begin walking to the next level, Worker X notices that the elderly
couple have stopped at the back of the group. They offer to assist them up the final set of steep
stairs. While Worker X is occupied, one of the families has arrived at level 4 and begins to look
around.
A teenager from this family has lost interest in the tour when they notice a dark passageway that the
rest of the group is ignoring. Seeing that the rope barrier has been left open, they are curious and
decide to explore the passageway, ignoring the safety signs. The rest of the tour group arrive on
level 4, and Worker X begins to talk about the history of this level.
The teenager arrives in the restoration area at the end of the passageway and sees that nobody is
there. As they walk through the dimly-lit space, they trip over some tools left on the floor and fall
against the support props that are supporting a stone archway. The impact causes the props to
loosen, and part of the archway collapses, knocking over the teenager and crushing their leg.
Worker X and the tour group hear a loud crashing noise, followed by a person screaming. Worker X
tells the rest of the group to stay where they are and rushes down the passageway, securing the rope
barrier behind them. They locate the teenager and use their radio to contact their supervisor,
informing them of the accident, and asking them to contact the emergency services. They also ask
for another worker to be sent to assist the rest of the tour group and keep them away from the
restoration area. Worker X then administers first aid to the teenager, and stays with them until the
emergency services arrive.
The next day the MD is informed that the teenager has a broken leg. The MD approaches Worker X
to ask them to be involved in the investigation of the accident.
Health and safety changes
Following the accident, the management team decide to improve general health and safety at the
amphitheatre. They ask the MD to lead on this. The MD was involved in the recent accident
investigation and is eager to help make the amphitheatre a safer place. The MD begins by having
conversations with all workers to emphasise that they would like to take action to reduce accident
rates. They decide to hire an external consultant to carry out a health and safety audit at the
amphitheatre.
Since the audit, the MD has worked hard with the management team to implement the recommended
improvements. Some of the actions carried out were to update the risk assessments for levels 3 and
4 of the amphitheatre, and to revise the organisation’s health and safety policy (previously dated
February 2021). This policy has an objective to maintain a good level of health and safety knowledge
across the organisation. Over the last four weeks, the MD has spent time with all workers to
determine their levels of health and safety knowledge, which was found to be minimal. As a result,
all workers are now required to complete annual health and safety training. Additionally, the MD has
hired a full-time health and safety adviser.

IG1-0046-ENG-OBE-QP-V1 Jan25 © NEBOSH 2025 page 4 of 6
The MD re-designed the induction training for new workers. They are now given a basic overview of
all areas of the amphitheatre. The new induction also includes basic health and safety training, and a
detailed explanation of the revised health and safety policy. They have also helped ensure that a
thorough induction will be given to all contractors.

IG1-0046-ENG-OBE-QP-V1 Jan25 © NEBOSH 2025 page 5 of 6
Task 1: The organisation’s approach to managing risk
1 Risks have been managed at the amphitheatre both before and after the
accident. (20)
What are the strengths of the organisation’s approach to managing these risks?
Note: You should support your answer, where applicable, using relevant
information from the scenario.

Task 2: Job factors
2 What negative job factors of the level 4 guided tour are likely to have
contributed to the accident? (7)
Note: You should support your answer, where applicable, using relevant
information from the scenario.

Task 3: Contractor management
3 Explain how the contractors were poorly managed by the PC during the
restoration work. (12)
Note: Your answer must be based on the scenario only.

Task 4: Emergency management
4 Comment on what worked well with Worker X’s management of the accident. (8)
Note: Your answer must be based on the scenario only.

Task 5: Learning lessons from adverse events
5 Why is it important for the organisation to learn lessons from adverse events
such as the accident? (13)

Task 6: Financial impact of accidents
6 The accident involving the teenager will have financial impacts for the
organisation.
Outline the possible financial impacts. (12)
Note: You should support your answer, where applicable, using relevant
information from the scenario.

IG1-0046-ENG-OBE-QP-V1 Jan25 © NEBOSH 2025 page 6 of 6
Task 7: Policy review
7 Why might the amphitheatre health and safety policy require a review? (12)
Note: You should support your answer, where applicable, using relevant
information from the scenario.

Task 8: Communication
8 What poor communication could have contributed to the accident? (4)
Note: Your answer must be based on the scenario only.

Task 9: Contractor induction
9 What information should be included in the improved contractor inductions? (12)

End of examination
Now follow the instructions on submitting your answers.

Important note
All NEBOSH Intellectual Property shall remain vested in NEBOSH. NEBOSH assessment papers,
supporting documents and answer sheets must not be reproduced/copied/distributed in any way, or
any form, electronic or otherwise, without the prior written consent of NEBOSH or as required by law. 

 

SOLUTIONS 

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.
Task 1: Organisation’s Approach to Managing Risk

 Risk Assessments: Conducted for various activities and areas.
 Policy Updates: Regular policy reviews (last in Feb 2021).
 Training: Annual health and safety training provided.
 Emergency Procedures: Protocols in place for accidents.
 Safety Roles: Appointed a health and safety adviser.
 Contractor Induction: Inductions conducted, but lacked detail.
 Audits: External audits identified gaps and improvements.
 Barriers: Installed rope barriers, but maintenance was poor.

Task 2: Negative Job Factors Contributing to the
Accident

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.
 Dim Lighting: Poor visibility on level 4.
 Uneven Surface: Slippery and hazardous floor conditions.
 Open Barrier: Rope barrier left unsecured.
 Inadequate Supervision: No guide at the front of the group.
 Distractions: Worker X multitasking, reducing focus.
 Lack of Hazard Awareness: Tourists unaware of risks.
 Overcrowding: Large group size increased risk.

Task 3: Poor Contractor Management

 Inadequate Induction: Contractors not briefed on site hazards.
 No Supervision: Principal contractor (PC) left site unsupervised.
 Tool Storage Issues: Tools left in hazardous locations.
 Lack of Communication: Poor coordination with site workers.

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.
 Non-compliance Checks: No follow-ups on safe work practices.
 Emergency Preparedness: Contractors unaware of procedures.
 Policy Breaches: Contractors failed to follow safety rules.
 No Training Records: Lack of evidence for contractor training.

Task 4: Worker X’s Management of the Accident

 Secured Area: Closed rope barrier immediately.
 Emergency Contact: Radioed for help promptly.
 Delegated Tasks: Assigned another worker to the group.
 First Aid: Administered aid to the injured teenager.
 Calm Demeanor: Maintained composure during the incident.
 Tourist Safety: Kept group away from danger.
 Resource Use: Effectively used available tools.
 Prioritized Safety: Focused on minimizing harm.

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.
Task 5: Importance of Learning Lessons from Adverse
Events

 Prevention: Avoid recurrence of similar accidents.
 Improved Safety: Strengthens policies and procedures.
 Legal Compliance: Meets regulatory requirements.
 Reputation Protection: Retains public trust.
 Cost Savings: Reduces future financial losses.
 Safety Culture: Encourages proactive risk management.
 Tourist Confidence: Ensures safe visitor experiences.

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.
Task 6: Financial Impacts of the Accident

 Medical Costs: Covering treatment for the teenager.
 Compensation: Potential injury claims.
 Fines: Regulatory penalties for non-compliance.
 Insurance: Increased premiums.
 Repair Costs: Fixing the collapsed archway.
 Revenue Loss: Reduced visitor numbers.
 Legal Fees: Costs for defense and claims.
 Training Expenses: Additional safety training implementation.

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.
Task 7: Why Policy Requires a Review

 Outdated: Last reviewed in Feb 2021.
 New Hazards: Unaddressed risks from recent operations.
 Incident Gaps: Highlighted failures in contractor and visitor safety.
 Legal Updates: Align with current regulations.
 Audit Findings: Integrate external recommendations.
 Enhanced Training: Reflect updated training requirements.

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.
Task 8: Poor Communication Contributing to the
Accident

 Contractor Induction: Incomplete safety briefings.
 Barrier Status: Worker X unaware it was unsecured.
 Hazard Awareness: Risks not clearly communicated.
 Supervision: Lack of coordination between PC and workers.

January 2025 Nebosh Igc Exam Key Answer

Note: Do not copy these key answers directly into your NEBOSH answer sheet. These are only a guide to help
you structure your response. Copying may result in malpractice claims by NEBOSH.